Question 1

Where are you located?

Accepted Answer

We are located in Adelaide, South Australia. For our hire items we can only hire out in the state of South Australia, with a delivery cost added depending on location. If you purchase our items, we ship nationwide.

Question 2

Can you customise anything?

Accepted Answer

Depending on the product we can customise almost anything. Just reach out if you have something in mind that we don't seem to sell!

Question 3

What is Couple Creations?

Accepted Answer

Couple Creations specialises in personalised keepsakes and event hire items designed to add a meaningful, personal touch to your special moments.

Question 4

How do I personalise my order?

Accepted Answer

You can enter your personalised details at checkout or discuss custom designs with us directly before placing your order.

Question 5

Can changes be made after personalisation approval?

Accepted Answer

Once a design is approved, changes may not be possible. Please double-check all details before confirming.

Question 6

How can I place an order?

Accepted Answer

Orders can be placed directly through our website or by contacting us via email or social media.

FAQ

Frequently asked questions